Knowledge Base:  

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Can I hang my swing from 2 points instead of 4? (click here for entire answer)
Yes you can. Just keep in mind the weight limit will only be 640 lbs with a 2-point ceiling connection. With a 4-point ceiling connection, your weight limit would be 1280 lbs. Each of our ceiling hook
Do you have a showroom where I can see swing beds in person? (click here for entire answer)
Our showroom is closed. We are currently only accepting online orders.
Do you make custom size swing beds and porch beds? (click here for entire answer)
Unfortunately we have grown to the point of no longer being able to accept custom sizing requests. Feel free to review the spacing diagrams within each swing listing, as well as the listed dimensions
Do you offer designer discounts, wholesale pricing, or industry incentives? (click here for entire answer)
Unfortunately we no longer offer designer discounts or wholesale pricing as a result of our rapidly growing inventory demand. Feel free to review all pricing information online at You
Do you offer onsite consultations? (click here for entire answer)
When you measure your porch (width and depth), feel free to send us a photo along with those measurements to . We can provide you with an email/phone consultation!
Do you ship outside of the Continental US?
We currently only ship to states within the Continental US. We do not currently ship to Hawaii, Alaska, or the Caribbean islands. We do not ship to other countries. We also do not ship to Canada or Me
How do I adjust the height of my swing bed if the rope has settled? (click here for entire answer)
Please note that 1”-1.5" rope may settle and stretch more over time than 3/4" rope, meaning that you may need to adjust your swing bed periodically. To adjust your swing, simply lift up on both side
How do I install my swing bed? (click here for entire answer)
We always recommend that a licensed, general contractor hang your swing bed for you. Preferably a contractor with home-building experience. We provide installation services for a flat rate of $275 in
How do I know if my ceiling will support a swing bed? (click here for entire answer)
First and foremost, we always suggest having a general contractor look at your ceiling to evaluate where the joists are located and guarantee structural support. Almost all ceilings are built with som
How do I tie a knot in the rope? (click here for entire answer)
A standard knot is the best knot to use at the base (or below) the swing bed. Just a standard single knot -- pull the knots tightly, and then the weight of the swing bed will further tighten the knots
How long do I have to wait for my swing and cushions to arrive? (click here for entire answer)
Our current lead time for Swings and Daybeds is 12-14 weeks. Cushions are currently only taking 6-8 weeks, but we will coordinate similar arrival times if you are purchasing a complete package.
How much clearance is needed on all sides of a swing bed? (click here for entire answer)
Please allow at least one foot of clearance on all sides, including the back. You will want to leave additional room in front of the swing so that you can easily walk up to sit down. If you have room
If I go ahead and order, can you hold my order while my home is being built? (click here for entire answer)
Please place your order with a deliverable address. If we are asked to hold any order past its ship date, we will charge a hold fee of $100 per week.
Is all hanging hardware included? (click here for entire answer)
All hanging hardware is included with the purchase of one of our hanging options (rope, chain, and/or s-hooks). If you purchase the swing only, without rope/chain/s-hooks, you will not receive ceiling
What are the outdoor cushions made of and how do I clean my fabric? Do we sell just the Sunbrella cushion covers? (click here for entire answer)
Our outdoor cushions are made of densified polyester and Dacron to resist mold, mildew and bacteria growth. Our cushions are 100% outdoor durable with an open-cell technology to release water. A norma
What fabric colors and patterns do you offer? (click here for entire answer)
FABRIC OPTIONS All of our fabric options are labeled Indoor, Outdoor, or Indoor/Outdoor. For most of our swings and daybeds, you will be choosing from either the Outdoor category or Indoor/Outdoor ca
What is the weight limit? (click here for entire answer)
Our ceiling hooks are rated for 320 lbs each, for a total weight limit of 1280 lbs when hanging from 4 points. If you choose to hang your swing from 2 points only, the weight limit will be half at 640
What paint colors and stain colors are available? (click here for entire answer)
Feel free to review our standard finish options below. If choosing teak or a customized Benjamin Moore/Sherwin Williams paint color, your lead time and price may be increased.*
Which type of wood should I choose? (click here for entire answer)
We offer pressure-treated, kiln dried Pine, Cedar and Teak. Pine is best for our budget-conscious clients and looks best in a solid paint (such as Black, White, Dark Gray, or a customized Benjamin Moo
Why choose chain or steel s-hooks over rope? (click here for entire answer)
Chain and Steel S-hooks look great with some of our designs: The “Ion”, The “Peninsula”, and The “Windermere” in particular. You can choose just chain, or you can do a combination of chain